Service

Custom CRM Design

When off-the-shelf does not fit, we build.

Book a free strategy call

For businesses with unusual sales motions, a custom CRM often beats an off-the-shelf tool that needs heavy customisation. Real estate transactions, healthcare patient journeys, complex B2B sales: these earn a tailored build. We design and build it on a stable foundation, document it fully, and hand over complete ownership.

What you get

What is included.

Full discovery and detailed process mapping before a single line is written.
Custom data model and pipeline design built around your real commercial workflow.
Built on a stable foundation: proper data models, clean code, readable by any developer.
Integrations to ad accounts, Google and Meta lead forms, calendar, WhatsApp, and email.
Automated lead routing, assignment rules, and follow-up trigger sequences.
Full technical documentation, team training, and complete ownership transfer.
Maintenance plan included so you are never dependent on us to keep it running.
How we do it

Three steps. No mystery.

Process mapping and specification

Full documentation of every stakeholder, every data point, every integration requirement, and every edge case your off-the-shelf tool cannot handle. The specification is the build contract.

Build on a stable foundation

Proper data model, API integrations to ad accounts, calendar, WhatsApp, and email, and clean code that the next developer can read. No shortcuts that create maintenance debt six months later.

Handover and documentation

Complete technical documentation, team training, and a maintenance plan you can action independently. You own what we build. You are never dependent on us to run it.

Start with a free strategy call